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Whether you have a question about an order, delivery, products or simply want to say hello, our team is always ready to help.
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We normally respond within minutes on WhatsApp and within one business day by email.
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Opening Hours
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Chat with our support team on WhatsApp for quick assistance with orders, deliveries or product enquiries.
Chat on WhatsAppWhy customers choose us
Got questions?
Here are answers to the questions we receive most often from our customers.
Orders placed before 7:00 PM are delivered the same day. Orders placed after 7:00 PM may still be delivered the same evening. If not, they will be delivered by 10:00 AM the following day.
We currently deliver to Juja town, Gate A, Gate B, Gate C and Gachororo. Contact us if you are unsure about your location.
We accept M-Pesa (most popular) and cash on delivery for orders within Juja town.
Yes. Saturday 9am–8pm and Sunday 10am–8pm. Weekend orders may take slightly longer during peak hours.
WhatsApp us immediately with your order number. We track all deliveries and will locate your order within minutes.
Find our store
Prefer shopping in person? We'd love to welcome you.
We're always here to help.
Whether you have a question, need assistance with an order or simply want to learn more about Kujua Shop, our friendly team is just a message away.